Crystal Reports Training

             3 Tier approach - dependent of user needs and background

Tier 1 - for new Crystal users and financial staff

◦Master files and core financial or billing system tables
◦Basic Crystal functionality –table joins, selecting, sorting, grouping
◦Introductory formatting and presentation concepts
◦Using parameters for selection
◦Creation of user specific practical reports
◦Classroom setting 

Tier 2 - for IT users and financial analysts

◦Additional tables –including history and summary
◦Crystal tips and tricks specific to Elite Enterprise /ADERANT Expert reporting
◦Formulas –both calculation and presentation
◦Multi-grouping concepts
◦Expanded explanation of the power of parameters
◦Cross-tabs and basic charts
◦Creation of user specific practical reports
◦Classroom setting –homogenized groups 

Tier 3 - for power users looking to redesign your firms reporting toolset

◦System tables and more technical /hidden tables
◦Conceptual topics –clever solutions to Elite Enterprise / ADERANT expert specific challenges
◦Complex formulas for calculations and formatting challenges
◦Integration with bursting / distribution toolset
◦Recommended as personal sessions on creation of specific, complex reporting challenges